Empire Custom Paint and Body
Auto Body & Collision in Syracuse, New York
4.8 (64)
| Category | Auto Body & Collision Β· Auto accessories wholesaler, Auto painting, Auto repair shop, Auto restoration service |
|---|---|
| Address | 948 Spencer St, Syracuse, NY 13204 |
| Area | Syracuse, New York |
| Phone | (315) 314-6774 |
| Google rating | 4.8 (64) |
Hours
| Monday | 9 amβ4 pm |
|---|---|
| Tuesday | 9 amβ4 pm |
| Wednesday | 9 amβ4 pm |
| Thursday | 9 amβ4 pm |
| Friday | 9 amβ4 pm |
| Saturday | Closed |
| Sunday | Closed |
About Empire Custom Paint and Body
After many years of perfecting our Paintless Dent Repair process we have evolved into Central New Yorkβs one stop shop for all your vehicle and Motorcycle needs. Empire now offers so many new services we felt it was time to change our name to cover it all! Now to go along with our Paintless Dent Repair and Hail Damage Repair services we offer the following
Alloy Rim Repairs Bumper Repairs and Refinishing
Lumilor Paint Sales, Application, and Training
Cosmichrome Paint Application Collision Repair
MotorCycle and Automotive Custom Painting Restorations Xkglow Led Lighting Weathertech
Automotive Accessories Automotive and Motorcycle Detailing
Located at 948 Spencer St, Syracuse, NY 13204, Empire Custom Paint and Body operates as an auto body serving Syracuse in New York. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Besides its main category, the business also describes itself as auto accessories wholesaler, auto painting, auto repair shop, so it may cover more than the name suggests.
This group covers the auto services most drivers use between washes: repair shops and quick-lube centers, body and collision shops, tire and auto glass shops, parts stores, towing companies, gas stations and EV charging sites. Independent repair shops are usually cheaper than dealerships for out-of-warranty work; quick-lube chains change oil and filters in under half an hour without an appointment. Body shops handle collision repair and paintless dent removal, often working directly with insurers. Parts stores lend tools, test batteries for free and recycle used oil. Gas stations in most states are self-serve, and many attach a tunnel or in-bay automatic wash discounted with fuel.
The business lists hours on 5 days of the week. The most common schedule is 9 amβ4 pm. It is closed on Saturday, Sunday. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. The listed phone number is (315) 314-6774. Many businesses also reply to text messages on the same number if it is a cell phone. Its website is empirestatehailcompany.com, where you may find menus, price lists or booking options.
Customers rate it 4.8 out of 5 on Google across 64 reviews, placing it among the better-regarded auto body & collision in Syracuse.
Syracuse is in New York, in the Northeast, where four distinct seasons shape local life: hot humid summers, snowy winters that can close businesses for a day, and a dense pattern of towns where walking, transit and street parking all matter. Traffic in Syracuse peaks on weekday mornings and afternoons, so allow extra time then. Addresses read from the street number up to the city, state abbreviation and five-digit ZIP code; the map link on this page shows the exact spot.
See the other auto body & collision in Syracuse listed below to compare ratings, hours and locations before you decide. If you own or manage Empire Custom Paint and Body, you can claim this listing to correct details, add photos and a description, and receive a verified badge. Everyone else can help by leaving an honest review on Google after a visit.
Latest Google reviews
The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.
Western Waterfowl 4 months ago
Dave went above & beyond to accommodate me. He stored my motorcycle all winter for free and fixed the damage on my gas tank in a very timely manner. I canβt say enough good things about him and his professionalism. My bike looks awesome and Iβm very happy. Thank you Dave!
carlosmartineztattooart 9 months ago
As a business owner myself, I really hate leaving negative reviewsβespecially for local shops. But after taking my Mustang GT home and reviewing the work calmly, I realized the installation was not done correctly. I paid $920 for a front bumper install, and the bumper had large gaps, the side tabs werenβt seated in the fender track, and the inner liner wasnβt fastened properly. These are basic fitment issues that shouldβve been caught before returning the vehicle. The paint finish was also disappointing. Some areas of the clear coat were not polished at all, and my reflection looked distorted instead of mirror-clear, which shows the surface was never leveled or properly finished. On top of that, the bumper had multiple fisheyes in the clear coat, something that only happens when the surface isnβt cleaned or prepped correctly before painting. For the price, I expected premium-quality work, but the fitment, prep work, and final finish were far below what a customer should receive,especially at a professional shop.
Captain Kirk 11 months ago
Would not recommend anything involving custom paint work at this shop. Brought my vehicle in for a panel repair. The prep work for the paint was performed poorly which led to fisheye / bubbling. There was also lots of overspray that could have been easily avoided with a few more minutes of prep work prior to painting. Seems like they were in a really big rush for this job - exactly what I don't want for my car. I decided to go to a different body shop to get it fixed. I met a body shop guy at a car show who owns a 1960's corvette. His corvette had an exquisite paint job and it turns out he painted it himself. I decided to take my car to him to get it fixed. He said the paint problems on my car were due to extremely poor prep work like applying bondo and paint over glossy surfaces. Again, seems like they were in a big rush. In short, this company advertises themselves as a custom paint shop but the results on my car were closer to what you get at a standard chop shop chasing insurance money. If you have a really nice car and want top quality work, this is NOT the place for you.
Terry Wright Edited 2 months ago
I was shopping for a motorcycle paint job. Most shops I called weren't interested. Dave got right back to me (while out of town) and worked my job into his schedule. Worked together on the design. Couldn't be happier with my 2024 indian scout 60 custom. π Outstanding craftsmanship and customer service. The paint finishes the bike. Highly recommend this shop for your custom bike project. New riding season compliments on paint Job every were I go! A++. Thanks again π
Christopher Ouzts 2 years ago
After leaving my wife's hood and grill at another body shop for a month and absolutely no work was done to it. We found empire and their custom service was great. They were always responsive and gave us a fair price especially for the quality of work that was done. They'll be painting my Harley next for sure. I would recommend anyone else!!!!
Frequently asked questions
Where is Empire Custom Paint and Body located?
Empire Custom Paint and Body is at 948 Spencer St, Syracuse, NY 13204, in Syracuse, New York. Use the βOpen in Google Mapsβ button on this page for directions.
What kind of business is Empire Custom Paint and Body?
Empire Custom Paint and Body is listed as an auto body and is also tagged on Google as auto accessories wholesaler, auto painting, auto repair shop.
What are the hours of Empire Custom Paint and Body?
Published hours are Monday: 9 amβ4 pm; Tuesday: 9 amβ4 pm; Wednesday: 9 amβ4 pm; Thursday: 9 amβ4 pm; Friday: 9 amβ4 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.
Is Empire Custom Paint and Body open on Sunday?
No, Empire Custom Paint and Body is closed on Sunday.
What is the phone number of Empire Custom Paint and Body?
You can call Empire Custom Paint and Body at (315) 314-6774.
How is Empire Custom Paint and Body rated on Google?
Empire Custom Paint and Body has a Google rating of 4.8 out of 5 from 64 reviews.
Does Empire Custom Paint and Body have a website?
Yes, the website of Empire Custom Paint and Body is empirestatehailcompany.com (linked on this page).
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